We'd love to hear from you
Get in touch.
Questions about sizing, an order, or just want to talk horses? Our team rides too - and we're always happy to help.
CONTACT US
The stable door
is always open.
We answer every message personally, usually within one business day. Monday to Friday, and most weekends between shows.
info@grandparade.com.au
General enquiries & orders
SEND A MESSAGE
Drop us an email
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Join the Parade
Don't just watch the Parade, be a part of it! Get early access to new arrivals, stories from the circuit, and the occasional invitation.